Everybody needs a little something to get their day started right. A cup of coffee. The morning paper. At the Red Cross of Central Maryland the day just wouldn’t begin the same without a warm greeting from Vi Reddish, volunteer senior aide.
Reddish works at the front desk Monday thru Wednesday mornings and her welcoming attitude is the reason she was named the Volunteer of the Month for August 2009.
“From the first day she walked into this building she greeted everyone with a smile and would help you, no questions asked,” says Olivia Dance, Red Cross Health and Safety customer service representative about the reason she nominated Reddish for the honor.
Front desk volunteers are an important component of the Red Cross team. They are the first face visitor’s encounter when they visit us. Good customer service skills are essential to the position.
Reddish, who is a 63 year old grandmother of one, is just reentering the work force after being out for health reasons for the past 20 years. She has been volunteering with the Red Cross since June.
“I am so blessed,” says Reddish. “Everyone here is so nice and so laid back.”